CUSTOMER SERVICE

Good customer service is an asset to any business, adding value by retaining current customers and attracting new ones.

Our course - which is fully funded and so free to join - is ideal for any member of staff within a company that has day-to-day interaction with customers, and wish to gain a qualification that will further their career prospects. 
Employers have clearly stressed the importance of wider employability skills - communication, teamwork, problem solving and so on - and this programme will give staff those skills and knowledge necessary to deliver excellent customer service, helping improve the reputation of the business.

We offer bespoke packages to companies with groups of staff to train, delivered at times and venues to suit, and of course run set courses that individuals can join.