Support for Full-time Students

Student Services staff are your first point of contact if you need help or information regarding full-time courses, personal issues, money matters including fees and financial worries, finding employment and university applications to name a few areas.

In our Student Services Team there is:
  • Head of Student Services

  • College Key Worker – Offers confidential one-to-one support to students with personal concerns and issues at College.

  • Specialist Personal/Careers Advisor – On hand to provide one-to-one support for students and assist with careers advice and guidance.

  • Student Services Administration Team Leader – Provides support with information, advice and guidance, UCAS, childcare and help with funding issues including bursaries.

  • Student Services Advisors – Offer help with full-time applications and any other day-to-day queries you may have whilst at College.

  • Connexions Personal Advisor - Offers independent careers advice, including further study and employment options, and is based in the office for 2 days per week.

Contact Student Services on 01274 327281 or to make an appointment.

Money Matters

Student Services can provide you with help and advice on funding your course and the financial help available to you.

If you are worried about money, you may be eligible to receive a bursary to help you with the cost of travel, books, stationery, lunches and any other course-specific equipment you may need to help you on your course. 

If you are aged 16-18 courses are free.

 You may also qualify for:

  • A weekly bursary payment. This is dependent on your personal or family financial circumstances.

  • Free College meals. Eligible students are given a daily allowance on their Student ID card to buy food in the Exhibition canteen or Salt Rock Café.

  • Level 2 and Level 3 Entitlement for Adults aged 19-23. Financial support for adults may be available if you are studying for your first full Level 2 or Level 3 course.

  • Learner Support Fund. If you are 19 or over, depending on your personal circumstances, you may be able to get financial support from the Learner Support Fund which helps with the cost of course materials, equipment, travel costs, and childcare costs.

  • 19 + Advanced Learner Loan. If you are aged 19+ and applying for a Level 3 or above course, you may be able to apply for this loan.

If you travel to College on the bus or train, there are various travel discounts available with the MCard.

As a student or an apprentice, you are eligible to buy an NUS TOTUM card for approximately £14.99. With the card, you will be able to take advantage of student discounts offered in a variety of outlets, including restaurants, high street stores, supermarkets and UK attractions. To find out more visit the NUS website.

Contact Student Services for help with questions on fees and eligibility or applications for financial support.

Personal Tutors & Learning Coaches

Personal Tutors and Learning Coaches are here to help you keep on track once you start your course. Personal Tutors help you if you are studying at Entry Level and you will meet them regularly. Learning Coaches are available for support if you are completing a Level 2 or 3 course or an apprenticeship.

Additional Learning Support

Additional Learning Support (ALS) offers extra assistance, help, and advice if you have particular needs that affect your ability to study, make progress, or access College.

To see more information on the support we offer, see our Additional Learning Support section.


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