COURSE CODE: 7320
City & Guilds Customer Service Level 2
COURSE DESIGNED FOR
Adult Courses - Qualification
CERTIFICATE / LEVEL
Level 2
START DATE
17-Jun-2026
DURATION
2
COURSE FEE
Free
LOCATION
City Hub
STUDY TYPE
Adult Courses - Qualification
DELIVERY TYPE
Class contact : ( Start Time - 9am) (End Time - 4:15pm)
CLASS TIME
9am - 4:15pm
CLASS DAY
Wednesday
100% fee reduction may apply to you if in receipt of benefits and actively seeking employment or in work, earnings less the £25,750 annually (£25,750 annually if not from an eligible regional postcode)
WHY CHOOSE THIS COURSE
Boost Your Customer Service Skills – For Free!
Looking to elevate your CV, master the art of memorable customer service, and gain nationally recognized qualifications?
Join us for our upcoming 2-Day City & Guilds with WorldHost training programme.
Whether you are looking to land a new job, progress in your current career, or simply sharpen your communication skills, this fully funded, interactive course will give you the competitive edge.
Why Join Us?
Dual Certification: Gain a City & Guilds qualification alongside the world-renowned WorldHost customer service certificate—the gold standard used by global brands and major events.
100% Free Attendance: This premium training is fully funded, meaning zero cost to you.
Practical Skills: Learn how to make a killer first impression, handle difficult situations with ease, and communicate like a seasoned pro.
When and Where
This is a 2-day course split across two consecutive weeks. To receive your certificates, you must attend both sessions.
Dates: Wednesday 17th June & Wednesday 24th June
Location: City Hub
Cost: Free (Registration required)
Who is this for?
This course is perfect for anyone working in (or looking to enter) retail, hospitality, tourism, or any role where you interact with people. No prior qualifications are needed—just a positive attitude and a willingness to learn!
Don't Miss Out – Spaces are Limited!
This course is fully funded, places at the City Hub fill up incredibly fast. Secure your free spot today and invest in your future.
Looking to elevate your CV, master the art of memorable customer service, and gain nationally recognized qualifications?
Join us for our upcoming 2-Day City & Guilds with WorldHost training programme.
Whether you are looking to land a new job, progress in your current career, or simply sharpen your communication skills, this fully funded, interactive course will give you the competitive edge.
Why Join Us?
Dual Certification: Gain a City & Guilds qualification alongside the world-renowned WorldHost customer service certificate—the gold standard used by global brands and major events.
100% Free Attendance: This premium training is fully funded, meaning zero cost to you.
Practical Skills: Learn how to make a killer first impression, handle difficult situations with ease, and communicate like a seasoned pro.
When and Where
This is a 2-day course split across two consecutive weeks. To receive your certificates, you must attend both sessions.
Dates: Wednesday 17th June & Wednesday 24th June
Location: City Hub
Cost: Free (Registration required)
Who is this for?
This course is perfect for anyone working in (or looking to enter) retail, hospitality, tourism, or any role where you interact with people. No prior qualifications are needed—just a positive attitude and a willingness to learn!
Don't Miss Out – Spaces are Limited!
This course is fully funded, places at the City Hub fill up incredibly fast. Secure your free spot today and invest in your future.