Part Time

Good customer service is an asset to any business, adding value by retaining customers and also attracting new ones.

Join our FREE course and gain the confidence and ability to deal with customers in a professional and effective manner - ideal for any member of staff within a company that has day-to-day interaction with customers, or for those who want to further their career prospects and work in customer service.

Obtain the skills and knowledge necessary to deliver excellent customer service, giving the business you work for the excellent reputation it deserves.

 

"We have found the standard of training exceptional; our team have loved the interactive and detailed delivery of both the sessions and the content within it. As a result, our team are able to add another dimension to the delivery of their existing exceptional customer service to make it even better. The added bonus of them also having a certificated qualification has been a real incentive to the team and one they have taken great pride in."

- Joanna Nobile - Grantley Hall, WorldHost Customer Service Course

Study Type Part Time
Venue Shipley College Online
Duration 2 Days
Level Level 2
Start Date 06-Mar-2023

L2 City & Guilds Customer Service Certificate Online

This 2 day course gives you the skills and knowledge necessary to deliver excellent customer service giving the business you work for the excellent reputation it deserves. It is ideal for any member of…

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Study Type Part Time
Venue Shipley College
Duration 2 Days
Level Level 2
Start Date Multiple start dates

Worldhost Principles of Customer Service & City & Guilds Level 2 Customer Service Certificate

This 2 day course gives you the skills and knowledge necessary to deliver excellent customer service giving the business you work for the excellent reputation it deserves. It is ideal for any member of…

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Study Type Part Time
Venue Airedale Enterprise Services
Duration 2 Days
Level Level 2
Start Date Multiple start dates

Worldhost Principles of Customer Service & City & Guilds Level 2 Customer Service Certificate - AES

This 2 day course gives you the skills and knowledge necessary to deliver excellent customer service giving the business you work for the excellent reputation it deserves. It is ideal for any member of…

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