Customer Service

Good customer service is key to the success of any organisation. We offer Customer Service Apprenticeships at Level 2 & 3 for anyone aged 16+.

If you are aged 19+ we have a Customer Service Level 2 part-time course for those that work, or want to work in the customer service sector.

Study Type Apprenticeships
Venue Shipley College
Duration 2 Years
Level Level 2
Start Date Start Dates Throughout The Year

Customer Service Practitioner Level 2 Apprenticeship

This Level 2 apprenticeship will help you learn how to provide excellent customer service, a skill that can be applied to many job roles across various sectors.Good customer service is key to the success…

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Study Type Apprenticeships
Venue Shipley College
Duration 18 Months
Level Level 3
Start Date Start Dates Throughout The Year

Customer Service Specialist Level 3 Apprenticeship

As an Advanced Apprentice, you are likely to be given more responsibility in the workplace.In most cases you’ll be engaging with customers, making sure they are dealt with in a positive, reliable and pleasant…

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Study Type Part Time
Venue Airedale Enterprise Services
Duration 2 Days
Level Level 2
Start Date Multiple start dates

Worldhost Principles of Customer Service & City & Guilds Level 2 Customer Service Certificate - AES, Keighley

This 2 day course gives you the skills and knowledge necessary to deliver excellent customer service giving the business you work for the excellent reputation it deserves. It is ideal for any member of…

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Study Type Part Time
Venue To be confirmed
Duration 2 Days
Level Level 2
Start Date 16-Oct-2023

Worldhost Principles of Customer Service & City & Guilds Level 2 Customer Service Certificate - Open Course

This 2 day course gives you the skills and knowledge necessary to deliver excellent customer service giving the business you work for the excellent reputation it deserves. It is ideal for any member of…

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