Understanding Retail Operations Level 2 Certificate

In retail, it is important that you are able to meet customer needs and help them on their journey through to purchase. Our certificate in Understanding Retail Operations covers topics such as; the selling process, retail law, handling customer complaints. You will leave this course equipped with the skills to work in the Retail sector. Our distance learning courses start on a regular basis and will enhance the knowledge of anyone working in a range of industries, improving their practice and also counting towards their Continuing Professional Development (CPD). You must be 18 or over to enrol. These courses require a good level of English, are delivered via distance learning and take 6-18 weeks to complete. To succeed on a distance learning course, you must be motivated to meet deadlines and produce detailed quality work without supervision. For the vast majority of learners these courses will be fully funded; the enrolments team will contact you after you have enrolled to confirm your eligibility. There is a £125 cancellation fee if a learner enrols and fails to complete or withdraws early from the course. This is to cover administration costs. We may be able to offer extensions if learners are unable to meet the set submission deadlines. Please read the declaration on the enrolment form carefully before signing up. Weekly start dates available for Distance Learning courses under Various, Business & Management and Health & Social Care.