Information Communications Technician Level 3 Apprenticeship

An Information Communication Technician Is critical to ensure the optimal performance and maintenance of computer and communications systems in all areas of public, private and voluntary organisations.

This course works with the employer to support the apprentice to develop the knowledge, skills and behaviours which are needed. The apprentice will learn how to interact with a wide variety of internal or external users of digital systems, through digital channels to provide appropriate support.

The work is likely to involve installing and configuring computer systems, diagnose hardware and/or software faults, solve technical and application problems both remotely and in person. At Shipley College you will learn from very experienced practitioners who will support you to success!

You will develop a portfolio of evidence demonstrating your competence and knowledge of the subject. We will support you to prepare for your End Point Assessment.

Subject Computing
Level Level 3
Study Type Apprenticeships
Course Code 3101
Cost £ FREE
Start Date Start Dates Throughout The Year
Start Time 9am
End Date 30-Jul-2026
End Time 4pm
Day Wednesday
Duration 18 Months
Venue Shipley College
Start Date Start Time End Date End Time Day Duration Venue
Start Dates Throughout The Year 9am 30-Jul-2026 4pm Wednesday 18 Months Shipley College

• An apprenticeship vacancy in your chosen area. 
• You will have an interview. 
• These will be set by your employer, but typically include 4 GCSEs at grade 4 (C) or above, plus a minimum grade 3 (D) in English & maths. 
• Completion of a full Level 2 Apprenticeship at Pass grade or above in a relevant area, or a minimum of one year’s relevant industry experience in ICT. 
• You must pass an initial assessment in English, maths & ICT.

After your apprenticeship, you may be able to study a course at college or university, such as a Network Engineer Higher Apprenticeship. Alternatively, you can use the skills and experience you have gained to progress further in your career.

To apply, send your CV to noting the apprenticeship you're interested in.
Got questions? Call us - 01274 327390

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