Customer Service Practitioner Level 2 Apprenticeship

This Level 2 apprenticeship will help you develop the skills to provide excellent customer service which can be applied to hundreds of job roles across various sectors. Good customer service is key to the success of any business or organisation and you learn how to deliver the extra levels of service to make a client’s experience better. Duties will vary, but in most cases you’ll be making sure that people are dealt with in a positive, reliable and pleasant way. Whether that’s by offering advice on products & services, handling enquiries or even dealing with complaints professionally.

Subject Customer Services
Level Level 2
Study Type Apprenticeships
Course Code 3130
Cost £ FREE
Start Date Start Dates Throughout The Year
Start Time 9:30am
End Date End Dates Throughout The Year
End Time 3:45pm
Day Wednesday
Duration 15 Months
Venue Shipley College
Start Date Start Time End Date End Time Day Duration Venue
Start Dates Throughout The Year 9:30am End Dates Throughout The Year 3:45pm Wednesday 15 Months Shipley College
• An apprenticeship vacancy in your chosen area. • You will have an interview. • You must pass an initial assessment in English & maths.
After your Apprenticeship, you could progress to the Customer Service Specialist Level 3 Apprenticeship or full-time study at college. Alternatively, you can use the skills and experience you have gained to progress further in your career.

If you would like to apply for this course or find out more, please select one of the below.

To apply please send your CV to
Alternatively, you can call 01274 327390 to enquire.

Make an Enquiry Fill in a few details, ask us a question, request more information or start your application with a few simple questions about you.

Didn't find what you were looking for?

We are here to help you Contact us for assistance

Search You can search for a course or any other information using this search box.