Customer Service Level 2 Certificate

This course is for those who work, or want to work, in the customer service sector. It will help you to develop the knowledge and understanding of the principles of effective customer service and develop the practical skills required. The two units you will study are delivery of effective customer service and supporting the customer service environment. Both units are assessed through an online test. There will be some work to complete between sessions. A good level of English will be needed.

Subject Customer Services
Level Level 2
Study Type Part Time
Course Code 1130
Cost £ FREE
Start Date 24-May-2021
Start Time 9am
End Date 27-May-2021
End Time 4:15pm
Day Mon and Thurs
Duration 2 Days
Venue Online
Start Date 21-Jun-2021
Start Time 9am
End Date 24-Jun-2021
End Time 4:15pm
Day Mon and Thurs
Duration 2 Days
Venue Online
Start Date 22-Jul-2021
Start Time 9am
End Date 26-Jul-2021
End Time 4:15pm
Day Mon - Thurs
Duration 2 Days
Venue Online
Start Date Start Time End Date End Time Day Duration Venue
24-May-2021 9am 27-May-2021 4:15pm Mon and Thurs 2 Days Online
21-Jun-2021 9am 24-Jun-2021 4:15pm Mon and Thurs 2 Days Online
22-Jul-2021 9am 26-Jul-2021 4:15pm Mon - Thurs 2 Days Online
100% fee reduction may apply to you if in receipt of benefits and actively seeking employment or in work earning less than £17,004.00 annually

Start Date 24-May-2021
Start Time 9am
End Date 27-May-2021
End Time 4:15pm
Day Mon and Thurs
Duration 2 Days
Venue Online
Make an Enquiry
Start Date 21-Jun-2021
Start Time 9am
End Date 24-Jun-2021
End Time 4:15pm
Day Mon and Thurs
Duration 2 Days
Venue Online
Make an Enquiry
Start Date 22-Jul-2021
Start Time 9am
End Date 26-Jul-2021
End Time 4:15pm
Day Mon - Thurs
Duration 2 Days
Venue Online
Make an Enquiry
Start Date Start Time End Date End Time Day Duration Venue  
24-May-2021 9am 27-May-2021 4:15pm Mon and Thurs 2 Days Online Make an Enquiry
21-Jun-2021 9am 24-Jun-2021 4:15pm Mon and Thurs 2 Days Online Make an Enquiry
22-Jul-2021 9am 26-Jul-2021 4:15pm Mon - Thurs 2 Days Online Make an Enquiry

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