Customer Services

Good customer service is key to the success of any organisation. We offer Customer Service Apprenticeships at Level 2 & 3 for anyone aged 16+.

If you are aged 19+ we have a Customer Service Level 2 part-time course for those that work, or want to work in the customer service sector.

Study TypeApprenticeships
VenueShipley College
Duration15 Months
LevelLevel 2
Start DateStart Dates Throughout The Year

Customer Service Practitioner Level 2 Apprenticeship

This Level 2 apprenticeship will help you develop the skills to provide excellent customer service which can be applied to hundreds of job roles across various sectors. Good customer service is key to…

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Study TypeApprenticeships
VenueShipley College
Duration18 Months
LevelLevel 3
Start DateStart Dates Throughout The Year

Customer Service Specialist Level 3 Apprenticeship

As an Advanced Apprentice, you are likely to be given more responsibility in the workplace. In most cases you’ll be engaging with customers, making sure they are dealt with in a positive, reliable and…

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Study TypePart Time
VenueShipley College
Duration4 Weeks
LevelEveryone
Start DateMultiple start dates

Presenting Yourself Professionally

This course is intended for both those who wish to present with more confidence at work, as well as those who may need to present professionally in an interview situation. The course will consider all…

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