Customer Services

Good customer service is key to the success of any organisation. We offer Customer Service Apprenticeships at Level 2 & 3 for anyone aged 16+.

If you are aged 19+ we have a Customer Service Level 2 part-time course for those that work, or want to work in the customer service sector.

Study Type Part Time
Venue Shipley College Online
Duration 4 Days
Level Level 2
Start Date 18-Oct-2021

Customer Service Level 2 Certificate Evening Course

This City & Guilds course is ideal for staff whose job role includes working with customers. Develop your understanding of key customer service principles and gain the confidence to provide exceptional…

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Study Type Apprenticeships
Venue Shipley College
Duration 12 Months
Level Level 2
Start Date Start Dates Throughout The Year

Customer Service Practitioner Level 2 Apprenticeship

This Level 2 apprenticeship will help you develop the skills to provide excellent customer service which can be applied to hundreds of job roles across various sectors. Good customer service is key to…

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Study Type Apprenticeships
Venue Shipley College
Duration 18 Months
Level Level 3
Start Date Start Dates Throughout The Year

Customer Service Specialist Level 3 Apprenticeship

As an Advanced Apprentice, you are likely to be given more responsibility in the workplace. In most cases you’ll be engaging with customers, making sure they are dealt with in a positive, reliable and…

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Study Type Part Time
Venue Shipley College
Duration 2 Days
Level Everyone
Start Date 18-Oct-2021

Worldhost Principles of Customer Service & City and Guilds Customer Service Level 2

This City & Guilds course is ideal for those who want to work with, or whose job role includes working with customers. It will give your staff the confidence and ability to deal with customers in a professional…

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Study Type Part Time
Venue Airedale Enterprise Services
Duration 2 Days
Level Level 2
Start Date Multiple start dates

Worldhost Principles of Customer Service & City and Guilds Customer Service Level 2

This 2 day course gives you the skills and knowledge necessary to deliver excellent customer service giving the business you work for the excellent reputation it deserves. It is ideal for any member…

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