Coronavirus related frequently asked questions (FAQs)

Questions relating to current students

All planned trips and visits have been cancelled until further notice. 

All work experience placements are currently on hold and employers have been notified. Students have been advised not to attend their placements until further notice. However, for a few students, if there is an opportunity for you to work remotely or online with the placement, this can be negotiated between you and the workplace. You must make sure that relevant college staff are made aware of this. The Work Experience Team will contact students when they can resume their placement.

The College has taken the decision to cancel all upcoming exams until further notice. In addition, the Government has cancelled all timetabled GCSE & A Level exams due to take place in May and June. We are currently awaiting more details on this and will notify all students involved as soon as this information becomes available. Read more here

Plans are in place to ensure all of our students can continue with their studies whilst at home and remain in contact with their tutors and Learning Coaches, where appropriate. You should have discussed the alternatives with your tutor if you have no access to required devices.

Please contact your tutor via any available email account that you are able to log into. Raise your issue and leave a contact number. Your tutor will be in touch to ask you to confirm your identity over the phone, so please make sure you know your student number or have it to hand. 

Full time students: if you need to talk to Student Services, the team will offer support, advice and guidance by phone on 01274 327281 or by emailing

Part time students: contact your tutor

Apprentices: contact either  yourTutor/Assessor or Learning Coach

 We have lots of helpful information on the Student Portal on the STUDENT WELLBEING & MENTAL HEALTH Page. You will find information on organisations available to offer you help online or by phone if you are in crisis or need urgent help.

All students have been emailed to confirm the limited availability of devices and the process for making requests on a first come first served basis, subject to availability.


Questions relating to future students

The College will wait and see what the Government advice is regarding the May and June exams and contact students who will be affected once we know more. Read more here

Course cancellation decisions are currently being made by the College in chronological order. When a course has been cancelled, we will contact you to arrange a refund.

We do not know when college will be open to students,  but you can register your interest for a course by emailing with your full name, the course title and a contact telephone number. Please put the title ‘Interested in a Part-time course’ in the email subject if possible. Part-time Distance learning courses are still running, please see here

Yes you can still apply for a full time course. Interviews may take place over the phone - we are still refining the details of the process. For part time courses see Q8. 

Where acceptance to a course is based on you achieving specific qualifications and grades that you can now no longer take exams for due to cancellations, information is emerging regarding how you will be awarded these using fair alternative assessments and your current school or college will keep you informed.



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