Customer Service

Good customer service is key to the success of any organisation. We offer Customer Service Apprenticeships at Level 2 & 3 for anyone aged 16+.

If you are aged 19+ we have a Customer Service Level 2 part-time course for those that work, or want to work in the customer service sector.

Study Type Apprenticeships
Venue Shipley College
Duration 2 Years
Level Level 2
Start Date Start Dates Throughout The Year

Customer Service Practitioner Level 2 Apprenticeship

As businesses and organisations rely heavily on customer satisfaction, this apprenticeship at Shipley College is designed to help you develop exceptional customer service skills. You will learn how to…

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Study Type Apprenticeships
Venue Shipley College
Duration 18 Months
Level Level 3
Start Date Start Dates Throughout The Year

Customer Service Specialist Level 3 Apprenticeship

Do you have excellent interpersonal skills? Are you eager to greet customers with a smile? Then this Advanced Apprenticeship is for you! You will engage with customers, handling their queries and complaints…

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Study Type Part Time
Venue To be confirmed
Duration 2 Days
Level Level 2
Start Date 16-Jul-2024

WorldHost & L2 C&G Customer Service Open Course Jul24

This 2 day course gives you the skills and knowledge necessary to deliver excellent customer service giving the business you work for the excellent reputation it deserves. It is ideal for any member of…

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Study Type Part Time
Venue To be confirmed
Duration 2 Days
Level Level 2
Start Date 12-Mar-2024

WorldHost & L2 C&G Customer Service Open Course Mar 24

This 2 day course gives you the skills and knowledge necessary to deliver excellent customer service giving the business you work for the excellent reputation it deserves. It is ideal for any member of…

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Study Type Part Time
Venue To be confirmed
Duration 2 Days
Level Level 2
Start Date 08-May-2024

WorldHost & L2 C&G Customer Service Open Course May24

This 2 day course gives you the skills and knowledge necessary to deliver excellent customer service giving the business you work for the excellent reputation it deserves. It is ideal for any member of…

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Study Type Part Time
Venue Airedale Enterprise Services
Duration 2 Days
Level Level 2
Start Date 09-Apr-2024

Worldhost Principles of Customer Service & City & Guilds Level 2 Customer Service Certificate - AES, Keighley Apr24

This 2 day course gives you the skills and knowledge necessary to deliver excellent customer service giving the business you work for the excellent reputation it deserves. It is ideal for any member of…

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Study Type Part Time
Venue Airedale Enterprise Services
Duration 2 Days
Level Level 2
Start Date 11-Jun-2024

Worldhost Principles of Customer Service & City & Guilds Level 2 Customer Service Certificate - AES, Keighley Jun24

This 2 day course gives you the skills and knowledge necessary to deliver excellent customer service giving the business you work for the excellent reputation it deserves. It is ideal for any member of…

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